AI CHATBOT DEVELOPMENT

AI Chatbot Development Company

Custom AI chatbots that actually know your business — trained on your docs, products and policies, not generic scripted replies.

Most 'chatbots' are just decision trees with a friendly avatar. We build AI chatbots powered by modern language models that can genuinely understand a question and answer from your actual business information — your product catalog, FAQs, policies and support docs.

For businesses that need answers grounded in their own data, we use retrieval-augmented generation (RAG) — the chatbot looks up relevant information from your content before answering, instead of guessing from general training data.

Chatbots can be deployed on your website, inside WhatsApp, or as an internal tool for your support team — with clear escalation to a human whenever the conversation needs one.

What's Included

  • Custom AI chatbots trained on your business data (RAG)
  • Website widget, WhatsApp or internal deployment
  • Lead-generation and product-recommendation chatbots
  • Human handoff for complex or sensitive conversations
  • Conversation analytics and continuous improvement
  • Integration with your CRM, backend or order system

Where This Fits Your Business

Customer Support Chatbot

Answers product, policy and order questions instantly, 24/7, from your own content.

Lead Generation Chatbot

Qualifies and captures leads from your website through natural conversation.

Internal Knowledge Assistant

An internal chatbot your team can ask instead of searching through documents.

Technology We Use

LLM APIs RAG Pipelines Node.js Python Vector Databases PostgreSQL WhatsApp Business API

Our Process

1

Discovery Call

We understand your goals, audience and requirements.

2

Proposal & Planning

You get a clear scope, timeline and fixed quote before we start.

3

Design & Development

We build in milestones, with regular check-ins along the way.

4

Launch & Support

We deploy, monitor, and stay on for ongoing support.

Frequently Asked Questions

What does 'AI chatbot' actually mean here — is it just ChatGPT?

We build on top of modern large language models, but the value is in grounding those models in your business data through retrieval-augmented generation — so answers come from your actual docs and policies, not the model's general knowledge alone.

Can the chatbot answer questions using our own documents and FAQs?

Yes — that's the core of a RAG-based chatbot. We ingest your product catalog, FAQs, policies or support docs so the bot retrieves and answers from your real content.

Can the AI chatbot work inside WhatsApp?

Yes — we can deploy the same chatbot logic on your website, inside WhatsApp via the official Business API, or both, sharing the same underlying knowledge base.

What happens when the chatbot doesn't know the answer?

It's designed to recognize when a question falls outside its knowledge and hand off to a human agent, rather than guessing or making something up.

How long does it take to build a custom AI chatbot?

A focused chatbot trained on an existing knowledge base typically takes 3–6 weeks depending on integration complexity and how much content needs preparing.

Ready to start your ai chatbot development project?

Tell us what you're building — we'll get back to you with next steps.